Are we designing AI products all wrong?
It’s about the future of AI products, and your career depends on getting this right. Continue reading on UX Collective » This post first…
Read MoreAre we designing AI products all wrong?
Goodbye Siri and thanks for all the fish
Some weak mixed metaphors in the wake of the ripples of Apple’s Liquid Glass Continue reading on UX Collective » This post first appeared…
In a world of infinite outputs, how do you design a single entry point?
Great UX doesn’t scream for attention. It invites intention. Continue reading on UX Collective » This post first appeared on Read More
The hidden growth machine in Revolut Pay
I booked a flight to Porto and paid with Revolut Pay, here’s what actually happened. Last week I booked a flight to Porto with TAP…
I’ve designed AI search — here’s what works
Since ChatGPT’s mainstream release in 2022, AI Large language models (LLMs) have continuously expanded their footprint on the digital landscape. They’ve gone multimodal — generating…
How to properly handle rejected promises in TypeScript
A long time ago, computing was almost entirely synchronous. You’d call a function, and it would return almost immediately. Then, as time went on, we…
The most valuable hard skills for product managers in 2025
“What’re your hard skills as a product manager?” a redditor recently asked in a popular product management sub. Since the question was posed, it’s already…
Liquid glass, fragile UX, and why I wanted 2 weeks before writing about it
It’s glossy. It’s bold… and controversial. A calm, inclusive look at Apple’s most radical UI shift. Image source: Apple.com / WWDC 2025 presentation Apple made its…
What OAGI Means for Product Owners in Large Companies — And Why It’s Your Next Strategic Horizon
The term OAGI (Organizationally-Aligned General Intelligence) was introduced by Robb Wilson, founder of OneReach.ai, and co-author of Age of Invisible Machines. It represents a critical…
Leader Spotlight: Quantifying the unquantifiable, with Paul Weston
Paul Weston is a GM & VP of Product at HubSpot where he oversees the product vision and strategy for the Service Hub product line.…
AI Agents in Customer Service: 24×7 Support Without Burnout
According to last year’s US Customer Experience Index from Forrester, “Customer Experience (CX) quality among brands in the U.S. sits at an all-time low after…
The broken rhetoric of AI
A detox guide for designers navigating today’s AI discourse. AI-generated image by Mike Schindler. We really have some shitty ways of talking about AI. We’re about…
It’s more than picking a pretty font
A guide to accessible typography. Text is the most important element on a webpage. Text provides information the user needs–communicating what the website is about,…
I’ve overdesigned before — here’s what I’ve learned about doing less
The law of conservation of complexity (Tesler’s Law) reminds us that every system has a certain amount of complexity that cannot be removed — only…
Your AI has agency — here’s how to architect its frontend
As more teams rush to integrate AI agents into their products, frontend developers often face a frustrating gap: the back-end intelligence is evolving fast, but…