The psychological cost of moving too fast
Why discovery still matters in the age of AI Historically, I used to pitch investment in early UX work as a cost-saving effort. Engineering time and…
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Employment expiry and the end of workplace loyalty
Employment no longer ends. It expires. Two signatures, one signature visible in clear blue ink, a second signature faded, barely visible. Talking about their experiences with layoffs,…
Your user doesn’t care about your organization chart
Your user never sees the org chart you fight over. So when it cracks, who do you let pay for it? Continue reading on UX…
Design’s alive and kicking. It just got some flashy new names.
Here’s which design roles are emerging in the age of AI. Source The tech community has been gripped by a collective anxiety. If you browse tech…
Designing for care, not growth
From healing fiction to smart feeders, the booming pet economy shows what design looks like when households shrink instead of grow. The modern companion of choice:…
You’re not building a product. You’re running a project
I said those words to a £30M bootstrapped CFO mid-interview. Continue reading on UX Collective » This post first appeared on Read More
The rhetorical mask of innovation
How a single word lets us claim progress before we prove it 1970s Reliant Robin | Image source: What is innovation? We hear this word…
A Problem Framing Kernel
What you need before you have a problem worth solving A few weeks ago, I caught up with my good friend Lucas Mara, a thoughtful…
How To Make Your Design System AI-Ready
AI-generated prototypes often don’t deliver consistently decent results because of tiny inconsistencies scattered all across a design system. I’s decisions made but not documented, hard-coded…
AI-created document fatigue: how I designed my way out of it
AI promised us a leisure revolution but delivered us more documents to consume. I designed a voice-first app to move my work away from the…
The most important part of building your taste is to hand it off
What having taste trapped in your head costs you and your team Continue reading on UX Collective » This post first appeared on Read…
Default Bias: Who chose your settings?
People pull toward pre-selected options rather than actively choosing alternatives. When a choice arrives with one option already set, most people leave it in place,…
Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 4: Special Considerations
Part 4 of the “Gamification Series.” Illustration by Montgomery Singman The education problem: why kids see through bad gamification Let me tell you about a…
AI meets Sturgeon’s Law
Why does more content not mean more quality Continue reading on UX Collective » This post first appeared on Read More
Foreman, guardian, team builder: all this is a box
On a moving company’s box, and the long reach of a few quiet decisions Continue reading on UX Collective » This post first appeared…