User behaviours, product design architecture, and the impact of AI
How user behaviours shape product design architecture, and how AI will reshape the digital products landscape. Image is generated by ChatGPT. Architecture in digital product design…
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Just start: shutting out the AI hype and forming your own perspective
No more noise or silly “pop AI” advice on LinkedIn. Here’s a brief guide to taking a gentle dip into this new technology and forming…
What does a truly accessible future look like?
To sell something surprising, you must make it familiar. And to sell something familiar, you must make it surprising. Continue reading on UX Collective »…
Leader Spotlight: Human empathy in the age of AI, with Thach Nguyen
Thach Nguyen is Senior Director of Product Management — STEPS at Stewart Title. He started his career as a lead business analyst at First American…
How API client automation can save you hours in development
When you opened up this article to read it, your phone or computer sent several HTTP requests to the place where it was hosted. Also,…
Where your focus is actually going (and how to get it back)
As a product manager, your limiting factor isn’t always calendar availability — it’s mostly your attention. Sure you might have the hours, but it’s easy…
Fairness isn’t a metric: what creatives in tech should learn from the WGA strikes
How AI, plagiarism, and burnout are challenging what we consider fair in the business of design. Image AI Generated: Midjourney The 2008 Writers Guild of America…
How do you design when your company isn’t sure what the roadmap looks like?
Many companies (and design teams) are shrinking back into becoming startups. Here’s how to survive Continue reading on UX Collective » This post first…
Turning User Research Into Real Organizational Change
This article is a sponsored by Lyssna We’ve all been there: you pour your heart and soul into conducting meticulous user research. You gather insightful…
GenAI dataviz: color scheming with a Claude tetrad
In this writing, I discuss how the Generative AI (GenAI) system, Claude, handles the request to suggest a tetrad color harmony that passes… Continue reading…
Agent Runtime: A UX-Centered Guide for Design Teams
As AI systems evolve beyond chatbots and into intelligent agents capable of autonomous decision-making, the infrastructure powering these agents—known as agent runtime—becomes critical. While agent…
Agent Runtime: A Guide for Technical Teams
The concept of agent runtime represents a fundamental shift in how we think about AI deployment and orchestration. However, the implications and applications of agent…
Build vs. Buy: Should You Develop Your Own Agent Platform?
Organizations exploring AI agent deployment face a fundamental question: should they build a custom agent platform from scratch or purchase an existing solution? This decision…
Agent Platform: The Strategic Foundation for Enterprise AI Transformation
The race to deploy artificial intelligence at enterprise scale has evolved beyond simple automation tools and chatbots. Organizations now seek to harness the power of…
Understanding Agent Runtime: The Foundation of Enterprise Agentic AI
The artificial intelligence landscape is rapidly evolving from simple chatbots and task-specific models to sophisticated autonomous agents capable of complex reasoning, decision-making, and multi-step problem…