How we turned a broken order form into a 95% ticket reduction
When my team redesigned our online order form, it wasn’t just an incremental update — it was a full rework that fundamentally changed how customers…
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The best way to structure Rust web services
How you organize a Rust web service matters as much as the code you write. A good layout yields faster builds, simpler tests, and safer…
The best way to structure Rust web services
How you organize a Rust web service matters as much as the code you write. A good layout yields faster builds, simpler tests, and safer…
How I cut product waste fast with this ECRS workshop
Being a product manager often feels like juggling a dozen moving parts at once. Roadmaps, stakeholder requests, and daily fires create a whirlwind that can…
The Long Conversation Problem
When users can watch themselves being watched Anthropic’s “long conversation reminder” represents perhaps the most spectacular UX failure in modern AI design — not just…
Building a product that doesn’t exist
Designers, product, and engineers are all guided by the “Product Ideal.” The problem is, they’re all seeing a different one. Continue reading on UX Collective…
A spec-first workflow for building with agentic AI
This article was featured in The Replay, LogRocket’s weekly newsletter for dev leaders. Subscribe here. Agentic AI has become a hot topic amongst software developers…
How to use TanStack DB to build reactive, offline-ready React apps
React developers have spent years wrestling with state management complexity. Redux adds boilerplate, and useContext quickly gets messy as apps scale. TanStack DB flips this…
How design radically transformed a dying industry
All it takes is one creative spark to ignite a fire. source: DSRUPTR.com I recently wrote about the 5 powerful business insights that prove the value…
Which triad do you prefer? DeepSeek perceptual or traditional RGB
Gen AI dataviz design: comparing DeepSeek’s perceptual uniform color triad with a non-uniform RGB triad Continue reading on UX Collective » This post first…
Introducing the Certificate in AI for User Research
AI is reshaping research by automating tasks, uncovering new patterns and making it easier to share insights. Yet with these benefits come risks. The Certificate…
When machines make outputs, humans must own outcomes
The future of work in the age of AI and deepware. There is a photograph from 1930s East London that should be mandatory viewing for…
How I cut down stakeholder rework with better UX storytelling
I used to leave design presentations with a stack of changes and a heavy heart. Over 20 points to revise was normal. Most of the…
A step-by-step guide to building a full-stack app with TanStack Start
The frontend ecosystem is an ever-evolving entity that has seen the rise and fall of many libraries and frameworks. This often happens so quickly that…
Leading the transition from product to platform
Every successful SaaS product begins with a clear purpose. It solves a problem elegantly, serves a need efficiently, or automates a task that once required…